— Support

Privacy.

What we keep about you, why, who else sees it, and how to have it changed or removed. Written to be read, not skimmed past.

Last updated 2 October 2026

Who we are

WDT Design, Cynghordy, Llandovery SA20 0LP, United Kingdom. We decide how the information described here is used, which makes us its controller under UK data protection law. For anything on this page, email haith@wdtdesign.co.uk.

What we collect, and why

When you order

Your name, email address, phone number, delivery and billing address, what you bought and any choices you made (a colour, a size). We need these to take your payment, make and send your order, and tell you when it has gone. The legal basis is our contract with you.

Your card details go straight to our payment provider, Stripe, in a secure form on this page. They never reach us and we never see them.

Your orders page

Signing in to see your orders needs only your email address: we send a one-time link that lasts fifteen minutes. There is no password and no separate account; your orders are looked up from our payment records.

Reviews

After your order is sent, usually about a week later, we email you once to ask for a review. That is a service message about something you bought; if you would rather not get it, tell us and we will not send one. If you leave a review, we publish your rating, what you wrote, any photograph you add, and your name as a first name and an initial. Your email address and order reference are kept with it privately, never published. You choose to leave a review, so the basis is your consent, and you can ask us to take it down at any time.

Until 2 October 2026 a complete review earned a discount code for your next order, and the fact that a code was given is recorded against your order so it was only given once. Reviews no longer earn a code.

The newsletter

If you sign up, we keep your email address to tell you about new designs and the occasional offer. You can sign up with the form at the foot of any page. We record when and where you agreed and the words you agreed to, so we can show we had your consent. The basis is your consent.

If you buy from us, we may also send you the newsletter, about designs like the ones you bought, using the email address from your order. The box at checkout is ticked for this: untick it if you would rather not. You can also say no at any time with the link at the foot of every newsletter, or by emailing us.

Once you are subscribed, we may also send a few emails prompted by an order: a reminder that the shop can go on your phone's home screen, suggestions of other designs that fit your car, or a thank-you discount. Only subscribers get these.

Every newsletter has an unsubscribe link at the foot, which works in one click and takes effect straight away. You can also reply to any newsletter or email us, and we will take you off.

Owners' resources

If you share a servicing record, an offer or a reply on our owners' pages, we publish what you wrote and the name you chose to show with it. We read everything before it appears. You do not need an account to share. If you give us an email address with it, we keep that privately and use it only to ask about what you shared; it is never published or used for marketing. We also use the internet address your request came from, briefly, to stop anyone flooding the pages. You choose to share, so the basis is your consent, and you can ask us to take anything you shared down at any time.

Emails you send us

If you email us, we keep the conversation so we can help and refer back to it.

Who else handles it

We do not sell your information or share it for anyone else's marketing. A few companies handle it on our behalf, under contract, and only to do their part:

  • Stripe takes payments and holds the order and payment records. It also runs fraud checks. If you choose to save your details with Stripe's Link for faster checkout elsewhere, that is between you and Stripe. If you pay with Klarna, Revolut Pay, Apple Pay, Google Pay or Amazon Pay, that provider handles its part under its own terms.
  • Vercel hosts this website and stores reviews, review photographs, what owners share on our owners' pages, the newsletter list and our catalogue.
  • Resend sends our emails: order confirmations, tracking, review requests, sign-in links and, if you have signed up, the newsletter.
  • Royal Mail, or whichever courier sends your parcel, gets your name, address and sometimes your phone number to deliver it.
  • YouTube plays the Spyder Cap film if you press play. It is embedded in YouTube's privacy-enhanced mode, and nothing is loaded from YouTube until you press play.

Some of these companies are based in, or store data in, the United States. Where that happens, the transfer is protected by the safeguards UK law requires, such as the UK–US data bridge or the standard contract clauses approved for UK data.

Cookies and storage

We use no advertising or tracking cookies, so there is no cookie banner to click through. What this site does keep in your browser is only what it needs to work:

  • Your bag and any discount code you typed, kept on your device so they are still there when you come back.
  • Which car you chose in the showroom, for this visit only, and on our owners' pages, so the next visit opens on your car.
  • The name you last shared under on our owners' pages, so you need not type it again.
  • A cookie on our owners' pages, set if you give a thumbs-up or share something without signing in. It holds a random number and nothing about you, so that pressing the thumb again takes it back and you can see what you sent is waiting to be checked. It lasts two years.
  • Whether you have seen or closed the card about our app, so it is not shown again.
  • A sign-in cookie, if you sign in to see your orders. It lasts thirty days or until you sign out.
  • Stripe's cookies on the checkout page, which it needs to prevent fraud.

We count visits with Vercel's analytics, which uses no cookies and does not identify you: it tells us how many people looked at a page, not who they were.

How long we keep it

Order records are kept for six years after the end of the tax year they fall in, because the law requires business records to be kept that long. Reviews stay up until you ask us to remove them, or we take them down, and so does what you share on our owners' pages. Newsletter addresses are kept until you unsubscribe; after that we keep a note that you asked not to be emailed, so we never add you again by mistake. Emails are kept for as long as they are useful for helping you, and no longer.

Your rights

You can ask us for a copy of what we hold about you, ask us to correct it, to delete it, to stop using it for a particular purpose, or to hand it to you in a form you can take elsewhere. Some of it, such as order records we must keep for tax, we cannot delete before the law allows; we will tell you if that applies. Email us and we will reply within a month.

If you are unhappy with how we have handled your information, please tell us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Changes

If we change how we use your information, we will update this page and the date at the top. If a change matters to you, for example a new company handling your data, we will say so plainly here.